Support

Signing in

Didn’t get your sign-in code? Check your spam or promotions folder, then select Resend on the sign-in screen. Still nothing? Email us from the address on your account and we will sort it out.

There is no password. Each time you sign in, we email you a six-digit code to type in.

Membership and billing

Your membership controls are inside the game. On the game’s main menu, select the account icon in the upper-right corner. Choose Manage account, then Membership. From there you can:

• Cancel. Your membership stays active through the end of the period you have paid for, and you will not be charged again.
• Update your payment method.

If you were charged in error or charged twice, email us and we will put it right. The full details are in our Cancellation & Refund Policy.

Playing the game

The lessons inside The Mahj Room cover the rules from your first tile to Mahjong, and the Hints setting can guide you during a hand. For common questions about the card, devices, and playing with friends, see the questions on our home page.

Something not working?

Tell us what happened and what you expected instead, which browser you were using, and whether you were on a computer or an iPad. A screenshot helps if you have one. If it happened in a lesson, include the lesson name so we can find the exact spot.

Press and partnerships

The press kit has the story, screenshots, and logos. View press kit

For inquiries, email [email protected] with “Press” or “Partnership” in the subject line.