Policy
Cancellation & Refund Policy
Last updated: November 2026
The Mahj Room is offered by Commerce Street Gaming, Inc.
Free trial
New members receive a free 14-day trial. No payment method is needed to start. At the end of the trial, you’ll be asked to add a payment method to continue your membership. If you choose not to, your trial simply ends and you will not be charged.
Monthly billing
Once you add a payment method, your membership is billed monthly, in advance, and renews automatically each month until you cancel. Prices do not include sales tax, which is added where applicable.
Founding Member pricing
Founding Member pricing is available to our first 1,000 members. Founding Members pay $8 per month for their first 12 months of paid membership. After 12 months, the membership continues at our standard monthly rate at that time (currently $10 per month). If you cancel and later rejoin, the standard rate applies.
How to cancel
You may cancel anytime from your account settings, or by emailing [email protected]. Your cancellation takes effect at the end of your current billing period, and you will keep full access until then. You will not be charged again.
Refunds
Because you can cancel anytime and keep access through the end of the month you have paid for, we do not offer refunds or credits for partial months. If you were charged in error or charged twice, email us at [email protected].
Price changes
We may change our membership prices from time to time.